{"id":813,"date":"2025-10-12T14:28:59","date_gmt":"2025-10-12T14:28:59","guid":{"rendered":"https:\/\/nozekla.fr\/?page_id=813"},"modified":"2025-10-12T14:28:59","modified_gmt":"2025-10-12T14:28:59","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/nozekla.fr\/?page_id=813","title":{"rendered":"POLITIQUE DE CONFIDENTIALIT\u00c9"},"content":{"rendered":"\n<p>La pr\u00e9sente Politique de Confidentialit\u00e9 d\u00e9crit la mani\u00e8re dont <strong>NOZ\u00c9KLA<\/strong>, micro-entreprise g\u00e9r\u00e9e par <strong>GRAVA Oriana<\/strong>, collecte, utilise et prot\u00e8ge les donn\u00e9es personnelles des utilisateurs du site www.nozekla.fr<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. Responsable du traitement<\/h2>\n\n\n\n<p><strong>Responsable :<\/strong> MME GRAVA<br><strong>Nom commercial :<\/strong> NOZ\u00c9KLA<br><strong>Statut :<\/strong> Entrepreneure individuelle (micro-entreprise)<br><strong>Adresse :<\/strong> NOZEKLA &#8211; Cadet rue du ch\u00e2teau d&rsquo;eau- 97115 Sainte rose<br><strong>E-mail de contact :<\/strong> contact@nozekla.fr<\/p>\n\n\n\n<p>NOZ\u00c9KLA est responsable du traitement des donn\u00e9es personnelles collect\u00e9es via son site internet.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Donn\u00e9es collect\u00e9es<\/h2>\n\n\n\n<p>Dans le cadre de ton utilisation du site, NOZ\u00c9KLA peut collecter les informations suivantes :<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udd39 Donn\u00e9es fournies directement par l\u2019utilisateur<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nom et pr\u00e9nom<\/li>\n\n\n\n<li>Adresse postale<\/li>\n\n\n\n<li>Adresse e-mail<\/li>\n\n\n\n<li>Num\u00e9ro de t\u00e9l\u00e9phone (facultatif)<\/li>\n\n\n\n<li>Informations de livraison et de facturation<\/li>\n\n\n\n<li>Historique de commandes<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udd39 Donn\u00e9es collect\u00e9es automatiquement<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Adresse IP<\/li>\n\n\n\n<li>Type de navigateur et appareil utilis\u00e9<\/li>\n\n\n\n<li>Donn\u00e9es de navigation sur le site (pages consult\u00e9es, dur\u00e9e de visite, etc.)<\/li>\n<\/ul>\n\n\n\n<p>Ces donn\u00e9es peuvent \u00eatre collect\u00e9es via des cookies (voir section d\u00e9di\u00e9e).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Finalit\u00e9s de la collecte<\/h2>\n\n\n\n<p>Les donn\u00e9es personnelles sont utilis\u00e9es uniquement pour :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Traiter et exp\u00e9dier les commandes<\/li>\n\n\n\n<li>G\u00e9rer la relation client et le service apr\u00e8s-vente<\/li>\n\n\n\n<li>Envoyer les confirmations et suivis de commande<\/li>\n\n\n\n<li>G\u00e9rer la facturation et les paiements<\/li>\n\n\n\n<li>Am\u00e9liorer l\u2019exp\u00e9rience utilisateur sur le site<\/li>\n\n\n\n<li>Envoyer des offres commerciales (si le client y consent express\u00e9ment)<\/li>\n<\/ul>\n\n\n\n<p>NOZ\u00c9KLA ne revend <strong>jamais<\/strong> les donn\u00e9es personnelles \u00e0 des tiers.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Base l\u00e9gale du traitement<\/h2>\n\n\n\n<p>Les traitements r\u00e9alis\u00e9s par NOZ\u00c9KLA reposent sur :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>L\u2019ex\u00e9cution du contrat<\/strong> (traitement des commandes, livraison)<\/li>\n\n\n\n<li><strong>Le consentement de l\u2019utilisateur<\/strong> (inscription \u00e0 la newsletter, cookies marketing)<\/li>\n\n\n\n<li><strong>L\u2019obligation l\u00e9gale<\/strong> (conservation des factures, obligations comptables)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Dur\u00e9e de conservation des donn\u00e9es<\/h2>\n\n\n\n<p>Les donn\u00e9es sont conserv\u00e9es :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pendant <strong>3 ans<\/strong> apr\u00e8s le dernier contact pour les prospects<\/li>\n\n\n\n<li>Pendant <strong>10 ans<\/strong> pour les donn\u00e9es li\u00e9es \u00e0 une commande (obligation l\u00e9gale comptable)<\/li>\n\n\n\n<li>Jusqu\u2019\u00e0 <strong>suppression du compte client<\/strong> sur demande<\/li>\n<\/ul>\n\n\n\n<p>Les donn\u00e9es de navigation (cookies) sont conserv\u00e9es au maximum <strong>13 mois<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Destinataires des donn\u00e9es<\/h2>\n\n\n\n<p>Les donn\u00e9es personnelles sont exclusivement destin\u00e9es \u00e0 :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>NOZ\u00c9KLA<\/strong> <\/li>\n\n\n\n<li>Ses <strong>prestataires techniques<\/strong> intervenant dans le cadre du traitement des commandes :\n<ul class=\"wp-block-list\">\n<li>Plateforme de paiement (ex. Stripe, PayPal)<\/li>\n\n\n\n<li>Service d\u2019h\u00e9bergement du site<\/li>\n\n\n\n<li>Prestataires de livraison (ex. La Poste, Mondial Relay)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>Ces prestataires agissent selon les instructions de NOZ\u00c9KLA et dans le respect du RGPD.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Droits des utilisateurs<\/h2>\n\n\n\n<p>Conform\u00e9ment au RGPD, toute personne dispose des droits suivants sur ses donn\u00e9es personnelles :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Droit d\u2019acc\u00e8s<\/strong> : conna\u00eetre les donn\u00e9es d\u00e9tenues sur elle<\/li>\n\n\n\n<li><strong>Droit de rectification<\/strong> : corriger ses informations<\/li>\n\n\n\n<li><strong>Droit \u00e0 l\u2019effacement<\/strong> : demander la suppression de ses donn\u00e9es<\/li>\n\n\n\n<li><strong>Droit \u00e0 la limitation ou \u00e0 l\u2019opposition<\/strong> du traitement<\/li>\n\n\n\n<li><strong>Droit \u00e0 la portabilit\u00e9<\/strong> de ses donn\u00e9es<\/li>\n<\/ul>\n\n\n\n<p>Pour exercer ces droits, il suffit d\u2019envoyer une demande par e-mail \u00e0 :<br>\ud83d\udce7 <strong>contact@nozekla<\/strong>.fr<\/p>\n\n\n\n<p>Une r\u00e9ponse sera fournie dans un d\u00e9lai maximal de <strong>30 jours<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. S\u00e9curit\u00e9 des donn\u00e9es<\/h2>\n\n\n\n<p>NOZ\u00c9KLA met en \u0153uvre toutes les mesures techniques et organisationnelles n\u00e9cessaires pour prot\u00e9ger les donn\u00e9es personnelles contre :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>L\u2019acc\u00e8s non autoris\u00e9<\/li>\n\n\n\n<li>La perte ou la destruction accidentelle<\/li>\n\n\n\n<li>L\u2019alt\u00e9ration ou la divulgation non autoris\u00e9e<\/li>\n<\/ul>\n\n\n\n<p>Les transactions sont s\u00e9curis\u00e9es par un protocole SSL (https) et les paiements sont g\u00e9r\u00e9s via des prestataires certifi\u00e9s.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Cookies<\/h2>\n\n\n\n<p>Le site <strong>NOZ\u00c9KLA<\/strong> utilise des cookies pour :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Am\u00e9liorer la navigation et les performances du site<\/li>\n\n\n\n<li>Analyser la fr\u00e9quentation (statistiques anonymes via Google Analytics, par exemple)<\/li>\n\n\n\n<li>Proposer du contenu personnalis\u00e9<\/li>\n<\/ul>\n\n\n\n<p>Le visiteur peut \u00e0 tout moment <strong>accepter, refuser ou g\u00e9rer les cookies<\/strong> via une banni\u00e8re de consentement affich\u00e9e lors de sa premi\u00e8re visite.<\/p>\n\n\n\n<p>Pour plus d\u2019informations, consultez la <strong>Politique de cookies<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. Liens externes<\/h2>\n\n\n\n<p>Le site peut contenir des liens vers d\u2019autres sites (r\u00e9seaux sociaux, partenaires, transporteurs).<br>NOZ\u00c9KLA n\u2019est pas responsable du contenu ni des politiques de confidentialit\u00e9 de ces sites externes.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. Contact et r\u00e9clamation<\/h2>\n\n\n\n<p>Pour toute question concernant la protection des donn\u00e9es personnelles ou pour exercer vos droits, contactez :<br>\ud83d\udce7 <strong>contact@nozekla<\/strong>.fr<\/p>\n\n\n\n<p>Si vous estimez que vos droits ne sont pas respect\u00e9s, vous pouvez d\u00e9poser une r\u00e9clamation aupr\u00e8s de la <strong>CNIL<\/strong> (Commission Nationale de l\u2019Informatique et des Libert\u00e9s) :<br><a>https:\/\/www.cnil.fr<\/a><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>La pr\u00e9sente Politique de Confidentialit\u00e9 d\u00e9crit la mani\u00e8re dont NOZ\u00c9KLA, micro-entreprise g\u00e9r\u00e9e par GRAVA Oriana, collecte, utilise et prot\u00e8ge les [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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